VF360 Monitoring User System Reports
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the VF360 MONITORING USER system reports

You can only see the reports of the accounts you have permission for.

General information - Table sorting, filtering and search

You can order the tables by the columns which include in the header.

After you select the icon, the sorting icon turns into an ascending or descending icon, showing the sorting order. Select the or the icon to modify the sorting order.

Limit the displayed items by filtering the display ().

For example, if you want to only display specific accounts, select the table cell where the icon is, and check the box/boxes of the account/accounts you want to display. Click outside the account list to implement the changes.

To cancel a filter selection, select the table cell where the accounts displayed are shown and deselect account name/names you do not want to display anymore. Click outside the account list to implement the changes.

The column search is not dynamic. Select the search icon , type the text you want to search for and press enter on your keyboard.

Select the number of records to display on each page in the view, in the drop-down list, from the total number of records displayed.

To browse through the pages, use the buttons.

 

Dashboard (the default view)

Field

Description

Month, Year

You can only display the information for one month. Select that specific month in these drop-down lists.

Records per Page

Select the number of table rows to display at a time.

of x ACCOUNTS

Displayed accounts out of the total number of accounts.

ACCOUNT Search

Dynamic search bar for account name search.

CREDIT USE REPORT

Select to generate an Excel file with the overall data available in the Dashboard table.

OVERUSE REPORT

Select to generate an Excel file with the overage data available in the Dashboard table. if there is overage in one month; however, overall for the chosen period there is no overage, then account does not display in the overage report.

HIDE COLUMNS

Switch ON to hide the Account ID, Contract Start and Contract Expiration columns.

MONITORING ACCOUNTS

Switch ON to display the list of monitoring accounts. This hides all accounts that have zero on in all columns in all the steps for the selected period.

To browse through the pages, use the buttons.

The table displays the data per publication and per monitored flow step.

FIELD

Description

ACCOUNT

Account name, as defined in the Company name field in > Accounts and Users > Accounts > Add new account.

ACCOUNT ID

When a system administrator who has permission to create accounts in VF360 enters a new account, they assign this account an ID number which is the same unique number the account has in the Product system, for billing activities, or in any other program which it is part of the software platform.

If, for example, in the Apogee system Account1 has the Account ID 1234, they are assigned the same ID (1234) in VF360 also.

The Account ID is defined in the respective account. This field only accept digits, a maximum of 10 characters.

Contract start

The month and the year when the contract for the product usage begins.

Contract expiration

The month and the year when the contract for the product usage ends.

 

For every monitored flow step the dashboard displays the following information:

 

Table

Column

Description

Credit

The number of events you may process per month, per flow step according to your license, in the selected month.

For example, your license allows you to run ink optimization on 2000 files per month in the Optimization flow step, or you may output 500 plates in the CTP flow step, and so on.

Infinite means ???

Monthly used

The number of events you have processed in the selected month.

You can use this field to count the events you have processed during a month, in a specific flow step. In this case, you set the number of credits to zero and the number in the Monthly Used Credit field is the number of processed events.

BALANCE

The remaining credit, calculated as the monthly credit amount set in the Account minus the number of processed files.

past 12 mo

The number of events you have processed during the past 12 months.

IN ERROR

The number of events which ended in error in the displayed month.

You can export the data in the table to an Excel file by selecting the or the icon and saving the Excel file under a name and in a location of your choice.

Up Time Report

The up time is the time a server or a software system is up and running. It is calculated based on the parameters reported by the agents.

The agent is a software program which is installed on different computers at the account's premises (for example the CTP computer, the RIP computer and so on) and monitors the activity of the CPU, memory, installed programs, and so on. The agent continuously sends a keep-alive type of signal to VF360, so that when that signal stops arriving at VF360, it means the server on which the agent is installed, is down. There are also keep-alive signals for software programs, which may or may not be identical to the server's keep-alive.

For the agent to report keep-alive for a program, that program must also include the necessary software which connects it to the agent.

The agent can also provide alerts when there is unusual activity on the computer, for example the CPU load or the memory usage are too high, the server is down, software programs have stopped working, and so on.

Use the horizontal scroll bar to view all the uptime widgets.

FIELD

DESCRIPTION

ACCOUNT

The account whose Up Time to display, as defined in the Company name field in > Accounts and Users > Accounts > Add new account.

START DATE

The start date of the report's period.

END DATE

The end date of the report's period.

SERVER NAME

The name of the monitored server.

PRODUCT

The monitored software system.

MODULE

The monitored module inside the product.

SLA%

The service level agreement (SLA) is usually part of the contract between a service provider (for example a software developer) and its clients and measures the overall project performance, usually with industry-approved metric.

The Up Time percentage guarantee is part of the SLA agreement and indicates the amount of time the computer is operational, the services are running and are accessible to the account.

SLA = 100 - downTime / (totalTime - maintenanceTime - shutdownTime) * 100

OFFLINE (H)

The downtime (measured in hours).

SHUT DOWN

The number of hours server was shut down during the selected period.

MAINTENANCE

The number of hours server had scheduled maintenance during the selected period.

You can order the table by each of the columns. You can also choose to filter the display () to only show specific servers, systems, or modules. By limiting the display you also limit the number of widgets which appear on the screen, eliminating the need to scroll horizontally to see all of them.

Workflow Events

The Workflow Events report allows you to see the number of workflow files utilized for every flow step in the system for the selected period to estimate the performance of the system.

The number shown is the total of events per server and not per tenant.

The user has one of the following roles:

For Admin, Global User, Monitoring User, and Organization Admin the “Workflow Files Monitoring” page is placed in the “Reports” main menu item.

For Accounts, and Account Users the “Workflow Files Monitoring” page is placed in the “Workflow” main menu item.

For the Workflow Events report, the following list shows the peak value under the Period drop-down list.

 

 The “Workflow reporting” product type is enabled for the whole system and for the current user. For more information on “Product Type”, refer Set Up the VF360 System Settings.

 

FIELD

DESCRIPTION

TIME

Server’s time if there is a server in the list. If not, then user’s time according to the User Browser Time.