VF360 Global User System Reports

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The VF360 GLOBAL USER SYSTEM Reports

Table sorting, filtering and search

Sort

You can order the tables by the columns which include in the header.

After you select the icon, the sorting icon turns into an ascending or descending icon, showing the sorting order. Select the or the icon to modify the sorting order.

Filter

Limit the displayed items by filtering the display ().

For example, if you want to only display specific accounts, select the table cell where the icon is, and check the box/boxes of the account/accounts you want to display.

Click outside the account list to implement the changes.

To cancel a filter selection, select the table cell where the accounts displayed are shown and deselect account name/names you do not want to display anymore.

Click outside the account list to implement the changes.

The column search is not dynamic. Select the search icon , type the text you want to search for and press enter on your keyboard.

Dashboard (the default view)

Field	Description
Month, Year	You can only display the information for one month. Select that specific month in these drop-down lists.
Records per Page	Select the number of table rows to display at a time.
of x RECORDS	Displayed records out of the total number of records.
ACCOUNT Search	Dynamic search bar for account name search.
CREDIT USE REPORT	Select to generate an Excel file with the overall data available in the Dashboard table.
OVERUSE REPORT	Select to generate an Excel file with the overage data available in the Dashboard table. if there is overage in one month; however, overall for the chosen period there is no overage, then account does not display in the overage report.
HIDE COLUMNS	Switch ON to hide the Account ID, Contract Start and Contract Expiration columns.
MONITORING ACCOUNTS	Switch ON to display the list of monitoring accounts. This hides all accounts that have zero on in all columns in all the steps for the selected period.

To browse through the pages, use the buttons.

The table displays the data per publication and per monitored flow step.

FIELD	Description
ACCOUNT	Account name, as defined in the Company name field in > Accounts and Users > System Users > Add User > Add new account.
ACCOUNT ID	When a system administrator who has permission to create accounts in VF360 enters a new account, they assign this account an ID number which is the same unique number the account has in the Product system, for billing activities, or in any other program which it is part of the software platform. If, for example, in the Apogee system Account1 has the Account ID 1234, they are assigned the same ID (1234) in VF360 also. The Account ID is defined in the Account account. This field only accept digits, a maximum of 10 characters.
Contract start	The month and the year when the contract for the product usage begins.
Contract expiration	The month and the year when the contract for the product usage ends.

For every monitored flow step the dashboard displays the following information:

Table Column	Description
Credit	The number of events you may process per month, per flow step according to your license, in the selected month. For example, your license allows you to run ink optimization on 2000 files per month in the Optimization flow step, or you may output 500 plates in the CTP flow step, and so on. Infinite means that for the specific flow step, the user has unlimited usage.
Monthly used	The number of events you have processed in the selected month. You can use this field to count the events you have processed during a month, in a specific flow step. In this case, you set the number of credits to zero and the number in the Monthly Used Credit field is the number of processed events.
BALANCE	The remaining credit, calculated as the monthly credit amount set in the respective Account minus the number of processed files.
past 12 mo	The number of events you have processed during the past 12 months.
IN ERROR	The number of events which ended in error in the displayed month.

You can export the data in the table to an Excel file by selecting the or the icon and saving the Excel file under a name and in a location of your choice.

Up Time Report

The up time is the time a server or a software system is up and running. It is calculated based on the parameters reported by the monitoring agents.

The monitoring agent is a software program which is installed on different computers at the account's premises (for example the CTP computer, the RIP computer and so on) and monitors the activity of the CPU, memory, installed programs, and so on. The monitoring agent continuously sends a keep-alive type of signal to VF360, so that when that signal stops arriving at VF360, it means the server on which the monitoring agent is installed, is down. There are also keep-alive signals for software programs, which may or may not be identical to the server's keep-alive.

For the monitoring agent to report keep-alive for a program, that program must also include the necessary software which connects it to the monitoring agent.

The monitoring agent can also provide alerts when there is unusual activity on the computer, for example the CPU load or the memory usage are too high, the server is down, software programs have stopped working, and so on.

Use the horizontal scroll bar to view all the uptime widgets.

FIELD	DESCRIPTION
ACCOUNT	The account whose Up Time to display, as defined in the Company name field in > Accounts and Users > Accounts > Add new account.
START DATE	The start date of the report's period.
END DATE	The end date of the report's period.
SERVER NAME	The name of the monitored server.
PRODUCT	The monitored software system.
MODULE	The monitored module inside the product.
SLA%	The service level agreement (SLA) is usually part of the contract between a service provider (for example a software developer) and its clients and measures the overall project performance, usually with industry-approved metric. The Up Time percentage guarantee is part of the SLA agreement and indicates the amount of time the computer is operational, the services are running and are accessible to the account. SLA = 100 - downTime / (totalTime - maintenanceTime - shutdownTime) * 100
OFFLINE (H)	The downtime (measured in hours).
SHUT DOWN	The number of hours server was shut down during the selected period.
MAINTENANCE	The number of hours server had scheduled maintenance during the selected period.

You can order the table by each of the columns. You can also choose to filter the display () to only show specific servers, systems, or modules. By limiting the display you also limit the number of widgets which appear on the screen, eliminating the need to scroll horizontally to see all of them.

Account Workflow Notifications

The account workflow notifications report sums up all the notifications regarding the workflow which VF360 sent to all the accounts by email within the time period between Start Date and End Date.

You can select in the drop-down list in the Records per Page field the number of table rows you want to display on the screen at a time. To browse through the pages, use the buttons.

Set the period for which you want to display the data in the Start Date and the End Date fields.

FIELD	DESCRIPTION
ACCOUNT	The account whose notification is displayed, as defined in the Company name field in > Accounts and Users > System Users > Add User > Add new account.
STEP	The flow step the notification refers to.
NOTIFICATION TYPE	The type of notification sent. Options: Contract expired Contract expiring Daily report Missing invoice Monthly report New account Overage monthly report Parsing error Partial report Purchase Workflow error Workflow recovery Workflow warning
DATE AND TIME	The date and time the report was issued.
MESSAGE TEXT IN THE EMAIL	The text message sent by email.

Hover your mouse over a table cell which is not wide enough to show the whole entry and a tool tip shows the entire text.

Account Server Notifications

The account server notifications report sums up the history of all the notifications regarding the servers, which VF360 sent to all the accounts by email within the time period between Start Date and End Date.

You can select in the drop-down list in the Records per Page field, the number of table rows you want to display on the screen at a time. To browse through the pages, use the buttons.

Set the period for which you want to display the data in the Start Date and the End Date fields.

The default display is ordered by the Date and Time of the report.

FIELD	DESCRIPTION
ACCOUNT	The account whose notification is displayed, as defined in the Company name field in > Accounts and Users > System Users > Accounts.
SERVER	The server the notification refers to.
NOTIFICATION TYPE	The type of notification sent. Options: Hardware error Hardware keep alive error Hardware keep alive recovery Hardware recovery Maintenance disabled Maintenance enabled Software error Software info Software keep alive error Software keep alive recovery Software new version installed Software recovery Software version up to date Software versions Software warning
PRODUCT	The monitored software program.
MODULE	The monitored module in the product.
DATE AND TIME	The date and time the report was issued.
MESSAGE TEXT IN THE EMAIL	The text message sent by email.

Hover your mouse over a table cell which is not wide enough to show the whole entry and a tool tip shows the entire text.

Account Contract Expiration

This report allows you to see the start and end date of the contract of each account.

You can display the data in the alphabetic order of the account names, by the start date or by the end date.

You can select in the drop-down list in the Records per Page field, the number of table rows you want to display on the screen at a time. To browse through the pages, use the buttons.

Set the period for which you want to display the data in the Start Date and the End Date fields.

You can search an account's name in the search () bar and only display that specific account. To cancel the filter, select the icon in the search field.

Resources Usage Report

The Resources Usage Report allows you to review all data that was used in the system to get an overview of all system services used / grouped per services, dates, and users.

You can display the data in the alphabetic order of the account names.

You can select in the drop-down list in the Records per Page field, the number of table rows you want to display on the screen at a time. To browse through the pages, use the buttons.

FIELD	DESCRIPTION
ACCOUNT	The name of the account.
ORGANIZATiON	The name of the organization.
ACCOUNTS QUANTITY	The number of accounts usage
USERS QUANTITY	The number of users usage.
WORKFLOW STEPS QUANTITY	The number of workflow steps usage.
SERVERS QUANTITY	The number of servers usage.
PRODUCTS QUANTITY	THe number of products usage.
MODULE QUANTITY	The number of module usage.

Workflow Events

The Workflow Events report allows you to see the number of workflow files utilized for every flow step in the system for the selected period to estimate the performance of the system.

The number shown is the total of events per server and not per tenant.

The user has one of the following roles:

Monitoring User
Organization Admin
Organization User
Account
Account User

For Admin, Global User, Monitoring User, and Organization Admin the “Workflow Files Monitoring” page is placed in the “Reports” main menu item.

For Accounts, and Account Users the “Workflow Files Monitoring” page is placed in the “Workflow” main menu item.

For the Workflow Events report, the following list shows the peak value under the Period drop-down list.

1 hour - 12 dots, each dot per 5 minutes. This shows the peak value per minute within 5 Minutes
6 hours - 24 dots, each dot per 15 minutes. This shows the peak value per minute within 15 Minutes
12 hours - 24 dots, each dot per 30 minutes. This shows the peak value per minute within 30 Minutes
24 hours - 24 dots, each dot per 60 minutes. This shows the peak value per minute within 60 Minutes
48 hours - 24 dots, each dot per 120 minutes. This shows the peak value per minute within 120 Minutes
1 week - 24 dots, each dot per 420 minutes. This shows the peak value per minute within 420 Minutes

The “Workflow reporting” product type is enabled for the whole system and for the current user. For more information on “Product Type”, refer Set Up the VF360 System Settings.

When "All" is selected under "Account type", then Organizations are listed on top of the list followed by Accounts.

FIELD	DESCRIPTION
SERVERS	Drop-down to show all servers running Monitoring Agent. The list accumulates servers that atleast once connected to ViewFlow360 post upgrade.
ACCOUNT TYPE	Drop-down to select Accounts of Organizations if created.
TIME	Server’s time if there is a server in the list. If not, then user’s time according to the User Browser Time.

Disc Quota

The Dis Quota report allows you to see the disc quota analytics for the selected period to assess the server's capacity state.

The user has one of the following roles:

Root Administrator
Global User

The “Workflow reporting” product type is enabled for the whole system and for the current user. For more information on “Product Type”, refer Set Up the VF360 System Settings.

For Admin, and Global User the “Disc Quota" page is placed in the “Reports” main menu item.

The X-axis shows the timestamp in the workflow file that identifies the disc quota at a certain period.

The Y-axis shows the parsed quota number + GB. This shows the parsed quota if multiple accounts, organization or server filters are selected.

You can view the chart for either a disc quota of 1 account or the sum of disc quotas of the accounts:

All - sum of the current disc quotas of all the accounts
Account- sum of the current disc quotas of the accounts that do not belong to an organization
Organization - sum of the current disc quotas of the accounts that belong to an organization

FIELD	DESCRIPTION
SERVERS	Displayed ONLY for Root Administrator and Global Users. When you select the "Server", the "Account type" becomes active.
ACCOUNT TYPE	Account Types, such as All, Account, and Organization.
PERIOD	Defines the range to be displayed on the graph: 1 hour 6 hours 12 hours 24 hours 48 hours 1 week
DATE	Defines the end date of the range to be displayed on the graph.
TIME	Defines the end time of the range to be displayed on the graph.

ViewFlow retrieves the time of the server from the Monitoring Agent that sends the files and establishes the server time for the correct chart timings.

You must add and configure a new task in NewswayX to send disc quota to accumulate disc quota report.

This creates a new XML and send to the folder:” D:\XML\Workflow files”.

XML Name: _nw_disk_Quota_2367.xml

The XML structure looks like this:

Purchase Report

The purchase report displays the history of the credit purchases of all the accounts, per account and per flowstep.

You can select in the drop-down list in the Records per Page field, the number of table rows you want to display on the screen at a time. To browse through the pages, use the buttons.

Set the period for which you want to display the data in the Start Date and the End Date fields.

Select in the account column to filter the displayed accounts.

Limit the display to specific references by typing characters in the reference name into the Reference Search dynamic search field.

FIELD	DESCRIPTION
ACCOUNT	The account whose notification is displayed, as defined in the Company name field in > Accounts and Users > System Users > Accounts.
WORKFLOW STEP	The monitored flow step for which credit was purchased.
PURCHASED QUANTITY	Purchased credit (number of files which may be processed in that flow step).
BALANCE AFTER PURCHASE	Total credit after the purchase.
DATE	Purchase date.
PURCHASED BY	The user who made the purchase.
REFERENCE	Value comprised of the Server Name (set in the Administrator Account Parameters) and the purchase unique number (from 10001 on). For example, if the server name is VF1 and the purchase number is 10025, the reference is VF1_10025.
UPLOAD	Select the icon to upload the invoice in PDF format from a location of your choice. The invoice file size must be less than 1MB.
DOWNLOAD	Select the icon to download a previously uploaded invoice to a location of your choice.
DELETE	Delete a purchase lane. The button is only visible for those purchase lanes where the PDF invoice has not been uploaded yet. By selecting to delete a purchase: The data for the purchase action is deleted not only from the table, but from the system too. The Last Purchased Amount and the Last Purchased Date fields are updated in the respective Account for the affected flow step and the data from previous purchase is set. You can choose to continue with the deletion or to cancel it in the warning pop-up window: