The VF360 ACCOUNTS

Use the Accounts view to see and manage the accounts you have permission to access.

Accounts

Select in the drop-down list in the Records per Page field, the number of table rows you want to display on the screen at a time. To browse through the pages, use the buttons.

Use the dynamic Account search to limit the display to specific accounts.

In the Accounts view you can add new accounts, or you can find information regarding the existing ones:

Production system

For Cloud accounts only.

Use the Production System feature to navigate from VF360 straight to the Coretex system, without having to enter your user credentials.

In Coretex, each account is represented by a folder, which VF360 monitors. On the account side, you can define a generic software user (not a real user) for the purpose of connecting from VF360 straight to Coretex. This user must have a password in NewsWayX. For this user you need to generate an API token, which allows the users belonging to that specific account to connect to Coretex without having to introduce their own user credentials.

In Coretex, in Control Panel > Profiles > Users, select Generate Token. The token automatically appears in the API Token column.

To use this feature, you must first define the DNS of the cloud where Coretex runs, in VF360, > Accounts and Users > Accounts >   Edit Accounts > Contact Parameters > URL.

You must also enter the API token in Menu > Accounts and Users > Accounts >   Edit Accounts > Contact Parameters > Auto Login Token.

Select the  icon to navigate to the monitored software (test.pinwx.net/coretex/html/newsway/# in the example).

Server monitoring

Use the Server Monitoring to view the server registration details and as well to view the servers available for the existing accounts.

Monitoring Users can only view the details and the fields are grayed out in this Server Monitoring screen.

Application Monitoring

As an engineer working with NewsWayX servers monitoring on the Amazon servers, you may want to receive timely alerts on the apps that are down on your server and to react quicker to the problems. This may be due to the app unavailability that causes on your premises. A new function "App Monitoring" added to the server monitoring functionality helps you fixing the issues/errors.

• The error is reported when the app is “down” for a specified in the account’s server monitoring page Alert window (min.) during the scanning (scanning interval is set in Admin Profile Settings)

  • App constitutes as “down” when it is not responding, not available, shut down or any state other than “app is working normally” state

  • If at least one instance of the app is running, the app must be considered working correctly 

  • If the agent is in maintenance mode, the user must not get app error notifications.

• The error is to be considered in “recovery” status when the app is back to life for a specified in the Root Admin Server Parameters OK status time (%) timeframe

By clicking App Monitoring, the Application Monitoring page is displayed. This reads all the applications and services installed on the server where the “Monitoring Agent” is installed.

The Application Monitoring screen is read-only for the Monitoring User and the user cannot add or modify anything in this screen.

System Users

Use the System Users view to see all the users registered in the system, their details concentrated on one page, and review their latest activity in the system.

Select in the drop-down list in the Records per Page field, the number of table rows you want to display on the screen at a time. To browse through the pages, use the buttons.

Limit the display to one or more items by using the search icon, where available.