DOWNLOAD MONITORING AGENT

Select to download the monitoring agent application.

KEEPALIVE MONITORING

Switch this toggle button ON to turn the hardware keepalive monitoring ON.

ENABLE MONITORING

Switch this toggle button ON to turn the hardware monitoring and the hardware KeepAlive monitoring ON.

If the button is OFF, the hardware errors and the No KeepAlive messages are not registered.

The hardware No KeepAlive state is possible only after at least one KeepAlive message has been received. Enabling monitoring without connecting the real Monitoring Agent service does not set the account in the hardware No KeepAlive mode.

SERVER MONITORING STATUS

Default value Not Registered.

Once the Monitoring Agent registration during setup is successfully completed, the status becomes Registered.

SERVER NAME

Enter the server name (max. 20 characters).

SERVER ID

View-only field.

The Server ID is generated after a new server has been added.

This ID is used for the connection with the Monitoring Agent service later on.

The Server ID can be used only once. In case any Monitoring Agent parameter is modified, the registration must be reset by selecting Reset Registration.

After a Reset Registration, a new Server ID is generated and must be used during Monitoring Agent installation.

APP MONITORING

Click this App Monitoring navigates to the Application Monitoring page .

SERVER CHART

Click this Server Chart navigates to the Chart View page where you can view the CPU, Memory, and Driver utilization for the selected server.

ALERT WINDOW (min)

Enter the time (in minutes) the server must be in an error state to be counted as an error. The value may only contain digits, the maximum value being 999 minutes.

CPU USAGE

(%)

Enter the threshold for CPU usage.

If the values sent by the monitoring agent exceed this threshold for a longer period of time than the alert window, the CPU module is considered in hardware error state.

The value may only contain digits, the maximum value being 100.

MEMORY USAGE

(%)

Enter the threshold for memory usage.

If the values sent by the monitoring agent exceed this threshold for a longer period of time than the alert window, the Memory module is considered in hardware error state.

The value may only contain digits, the maximum value being 100.

DISK C USAGE

(%)

Enter the threshold for disk C usage.

If the values sent by the monitoring agent exceed this threshold for a longer period of time than the alert window, the Disk C module is considered in hardware error state.

The value may only contain digits, the maximum value being 100.

DISK D USAGE

(%)

Enter the threshold for disk D usage.

If the values sent by the monitoring agent exceed this threshold for a longer period of time than the alert window, the Disk D module is considered in hardware error state.

The value may only contain digits, the maximum value being 100.

FOLDER

View-only field.

During Monitoring Agent installation, you can define up to five folders to be monitored. The Monitoring Agent automatically sends the paths to the folders to VF360 and they appear in the Folder fields.

Each Folder has a corresponding File field.

FILES

The default state is inactive. Becomes active when the Server monitoring status becomes Registered.

If you turn the GB toggle button ON, the field is renamed GB (gigabytes) and 100 is automatically filled in.

If you turn the GB toggle button OFF, the field’s name changes back to ‘Files AND ‘1000’ is automatically filled in.

If the values sent by the Monitoring Agent exceed the threshold you set in this field for more than the minutes set in the Alert window, the Account is considered in Server (Hardware) error state for the ‘Folder (1-5)’ module.

RESET REGISTRATION

Use this button to cancel the server registration.

If you confirm, then:

• The registration and the token are deleted and a new registration for the remote server is allowed.

• A new Server ID is generated.

• The Server Monitoring status is set to Not Registered.

• The values are removed in the Folders and Files fields.

• The Enable monitoring toggle button switches off.

DELETE SERVER

Use this button to delete the server from the system.

COMPANY NAME

The name of the company which uses cloud Coretex services. Maximum 60 characters.

CONTACT NAME

The name of the contact person. Maximum 25 characters.

TELEPHONE

The telephone number of the contact person.

• Must start with the '+' character;

• The only allowed characters are digits;

• Minimum length 8 characters;

• Maximum length s 25 characters.

EMAIL

The email of the contact person, which is also their login name to VF360.

LANGUAGE

Select the language to use in the VF360 reports in the drop-down list.

COUNTRY

The company’s country. It is automatically filled in according to the address you enter.

ADDRESS

The company’s address.

When you start typing the address, the auto complete function creates a drop-down list of possible addresses. You must type enough information for the auto complete function to find the exact address and show it in the list. After the address is complete, VF360 automatically fills in the Country and the Time Zone.

IMPORTANT: You must find and select the address in the list, otherwise the Country and the Time Zone are not correctly filled in.

In the example below, the Country becomes UK and the Time Zone is Europe/London.

DATE FORMAT

The format of the date as it appears in VF360. The options are MM/DD/YYYY and DD/MM/YYYY

TIME ZONE

The time zone of the account's location. It is automatically filled in according to the address you enter.

DNS NAME

The DNS name of the monitored product (the Coretex system) the account uses.

AUTO LOGIN TOKEN

The login token which allows the account to automatically log into Coretex.

ACCOUNT ID

When a system administrator who has permission to create accounts in VF360 enters a new account, they assign this account an ID number which is the same unique number this account has in the Product system, for billing activities, or for any other program it is part of the software environment.

If, for example, in the Apogee system Account1 has the Account ID 1234, they are assigned the same ID (1234) in VF360 also.

Only digits are allowed in this field, maximum 10 characters.

COMPANY LOGO

Optional field.

Insert the account’s logo, which subsequently appears on the reports.

To add a logo, select Choose File and browse for the logo picture. It can be a JPG or PNG file, not larger than 1MB.

You can Scale the picture to appear larger or smaller in the gray frame.

WORKFLOW MONITORING

Turn this toggle button ON if you want to include workflow monitoring in the dashboard.

WORKFLOW REPORTS

Turn this toggle button ON if you want to include workflow reports in the dashboard.

SERVERS MONITORING

Turn this toggle button ON if you want to include server monitoring in the dashboard.

CONTRACT START DATE

Select in the calendar the start date of the account’s contract for VF360 usage.

CONTRACT EXPIRATION DATE

Select in the calendar the expiration date of the account’s contract for VF360 usage.

EXPIRING CONTRACT NOTIFICATION

Turn this toggle button ON if you want the account to receive email notifications one month, two weeks and one day prior to the VF360 contract expiration.

DELETION PROTECTION

Protection against deletion. If ON (button on green background), the administrator cannot delete this user.

DAILY REPORT START TIME

The time of the day to issue the daily report.

The field contains two drop-down lists, for hours and minutes.

PARTIAL REPORT GENERATION TIME

The time of the day to issue the partial report.

The field contains two drop-down lists, for hours and minutes.

UPTIME REPORT

Turn this toggle button ON if you want to include the UpTime Report in the Dashboard.

PURCHASING

Turn this toggle button ON if you want the account to receive email notifications:

• Once the credit threshold has been reached for Auto-purchased flows.

• On contract expiration:

• • one month prior to contract expiration, based on the Contract expiration date in the account profile

  • two weeks prior to contract expiration

  • one day prior to contract expiration

  • once the contract has expired

FINANCE

Turn this toggle button ON if you want the account to receive email notifications on credit purchase, for a prepaid credit program.

OPERATOR

Turn this toggle button ON if you want the account to receive email notifications:

• notification regarding workflow, hardware, and system states

• notifications regarding workflow, hardware, and system Keep Alive messages

• notifications regarding Servers, Systems and Modules Maintenance mode

DAILY REPORTS

Turn this toggle button ON if you want the accounts who also have the Daily Reports toggle button ON, to receive daily reports regarding workflows.

Software / Modules version & Licenses Notifications

Turn this toggle button ON if you want the account to receive email notifications:

• notifications regarding a System/Module installation

• notifications regarding a System/Module expiration (based on Expiration date)

• notifications regarding a System being up to date (the latest available system version has been installed by the account)

• notification regarding a new version of the System/Module being available

optional field

Additional fields you can add to the Table View. You can rename them in  > Settings > Table View Settings.

Monthly Credit

The monthly number of events to process in this flow step, as specified in your license.

If this value is 0, this step type is only monitored for reporting purposes and does not appear in the credit deviation report in the dashboard.

Send daily report

Turn ON/OFF the daily report email for this flow step type.

SINGLE CREDIT

Turn ON to switch the monitoring of this flow step from a contract type, to a single credit program

PRE_PAID

Turn ON to switch the monitoring of this flow step from a contract type, to a pre-paid program.

Confirm the modification:

If you confirm, the Monthly Credit field is hidden and the Credit Balance field appears.

The Credit Balance is calculated as the total amount of all the purchases minus all the used credits. The number can be negative if the used credit exceeds the purchased credit.

• Last purchased amount is the value of credits added to the balance on the latest purchase.

• Last purchase date is the date of the last purchase. This is a view-only field. For the administrator and Global Users, the date is displayed in the UTC 0. For accounts, the date is displayed in the timezone set in the respective Account.

• Purchase amount is the credit you want to purchase. The value is saved and considered for the  Credit Balance once Purchase button is selected. The Last Purchased Amount is also updated and is then used for Auto purchase (if Auto purchase is enabled).

• Notification threshold 1: Notify the contact person when the number of events processed in this flow step type (the Credit Balance) has reached this value. VF360 sends notifications to the email mentioned in the Messages Email field in the Contact Parameters section of this window.

If Auto Purchase is enabled, the value in the Purchase Amount field is automatically purchased.

• Notification threshold 2: Notify the contact person when the number of events processed in this flow step type (the Credit Balance) has reached this value.

• If you check the Auto Purchase box, the value set in the Purchase Amount field is automatically purchased after the Credit balance value reaches the Threshold 1 value. If this box is not checked, Credit alert email notifications are sent to the Account after the Credit balance value reaches the Threshold1 and Threshold2 values (once for every threshold).

WORKFLOW KEEPALIVE MONITORING

Turn ON to enable the workflow KeepAlive alerts.

Send daily report

Turn ON/OFF the daily report email for this flow step type.

delete Flow Step

Delete the flow step.

flow step

Select the flow step whose information to display.

start date

Set the first day of the period whose data to display.

end date

Set the last day of the period.

The default is the past 24 hours. For example, if the current day is June 10^th, the Start Day is June 9^th and the End Day is June 10^th.

credit

The number of credits (processed events) you have purchased for the selected period, for the selected flow step.

Used Credit

The number of events actually processed in this flow step, within the selected period.

Current Month’s Credit

The credit you have purchased for the current month.

Current Month’s Used Credit

The credit you have used in the current month.

records Per Page

The number of table entries displayed on the screen at a time.

Of … Records

The total number of recorded entries.

object

The event type processed in this flow step. The options are page, page separation, forme, forme separation, plate.

name

The name of the processed object, as it appears in Coretex. For example, 00B1 can be the number of a page.

publication date

The date of the publication of the processed event.

publication

The name of the publication of the processed event.

edition

The name of the edition of the processed event.

zone

The name of the zone of the processed event.

version

The version of the processed event.

For example, the third version of a page is represented by the number 3.

step name

The name of the step which processes the event.

user

The user who performed the manual action.

Action

Enter the manual action performed in the flow step. The options are Redo and Empty.

original name

The name of the file which arrives to the Coretex HotFolder.

resource

The resource which performs the processing.

time

The time the object was processed.

state

The event status after processing.

The status can be Passed () or Failed ().

SIZE

The size of the processed object. The options are Single and Double.

Flow Step

Select the flow step whose statistics to display.

Credit Balance

The used and overused credit in the current month, taking into account the monthly allocated credit (the monthly number of credits you purchased for that flow step).

The used credit appears in blue, while the overused credit, in red.

[Current month] usage

The daily credit usage in the current month.

Yearly Usage

The monthly credit usage for the past 12 months.

In blue, the credits used within the monthly allocated (purchased) credit.

In red, the overused monthly credit.

Contract Period

The start and expiration dates of the VF360 license.

Yearly Credits

The credit you have purchased over the past 12 months.

Yearly Usage

The credit you have actually used over the past 12 months.

Yearly Credit Deviation

The total number of credits you have used in addition to your purchased credit, over the past 12 months.

Average Monthly Usage

The monthly average used credit for the past 12 months.

USER Name

The user’s name, as it appears in the User Account:

• for Account user - in the Contact name field;

• for View User, Global User and Monitoring User - in the Name field.

Email

The user’s email, as it appears in the User Account, in the Email field.

USER TYPE

The user's role in the system:

• Global User

• Monitoring User

• Organization Admin

• Organization User

• Account

• Account User

ORGANIZATION

This field is filled if account and account user belongs to an organization.

ACCOUNT

This value displays the account name based on the user permission.

• Global Users can view all accounts

• Organizations can view their own accounts

• Account Users can view their own accounts

PERMISSION

The user's permission, as set by the root administrator in the Permission field in the Account Parameters.

Can be R (read - view only the data in the system) or RW (read/write - view and edit the data in the system).

LAST LOGIN DATE

The last date when the user logged into the system.

The date format is the one set in the Account Parameters for this user.

LAST LOGIN TIME

The last time when each user has logged in to the system.

Time is displayed in UTC 0.

Name

The global user’s name. The maximum length is 25 characters.

Email

The global user’s email.

Date format

The format of the dates this user sees in the system. The options are DD/MM/YYYY and MM/DD/YYYY.

Permission

The permissions this global user has. The options are Read only (view the accounts’ data) and Read/write (view and edit the account's data).

SALES

Turn the toggle button ON if you want this user to receive sales notifications.

FINANCE

Turn the toggle button ON if you want this user to receive finance notifications.

WORKFLOW ERRORS

Turn the toggle button ON if you want this user to receive workflow error notifications.

H/W ERRORS

Turn the toggle button ON if you want this user to receive hardware error notifications.

SOFTWARE/

MODULES ERRORS

Turn the toggle button ON if you want this user to receive software and module error notifications.

SOFTWARE/MODULES VERSION & LICENSES NOTIFICATIONS

Turn the toggle button ON if you want this user to receive notifications regarding software versions and licences.

NAME

Enter the name of the monitoring users (maximum 25 characters).

EMAIL

Enter the email of the monitoring user.

DATE FORMAT

The format of the date this user sees everywhere in VF360.

The options are MM/DD/YYYY or DD/MM/YYYY.

PERMISSION

The user's permission, as set by the root administrator in the Permission field in the Account Parameters.

Can be R (read, the user can only view information) or RW (read/write, the user can view and edit information).

OPERATOR

Turn this toggle button ON if you want the account to receive email notifications:

• notification regarding workflow, hardware and system states;

• notifications regarding workflow, hardware and system Keep Alive messages;

• notifications regarding Servers, Systems and Modules Maintenance mode.

DAILY REPORTS

Turn this toggle button ON if you want the accounts who also have the Daily Reports toggle button ON, to receive daily reports regarding workflows.

ACCOUNTS

The list of all the accounts in VF360.

ACCESSIBLE ACCOUNTS

The list of accounts the monitoring user has access to. The list is empty for a newly created administrator. You can add monitoring users by dragging them from the Accounts list and dropping them in the Accessible Accounts area.

NAME

The name of the organization admin. Maximum 25 characters.

TELEPHONE

The telephone number of the contact person.

• Must start with the '+' character;

• The only allowed characters are digits;

• Minimum length 8 characters;

• Maximum length s 25 characters.

ACCOUNT ID

When an organization administrator who has permission to create accounts in VF360 enters a new account, they assign this account an ID number which is the same unique number this account has in the Product system, for billing activities, or for any other program it is part of the software environment.

If, for example, in the Apogee system Account1 has the Account ID 1234, they are assigned the same ID (1234) in VF360 also.

Only digits are allowed in this field, maximum 10 characters.

EMAIL

The email of the contact person, which is also their login name to VF360.

ORGANIZATION NAME

The name of the organization.

DATE FORMAT

The format of the date as it appears in VF360. The options are MM/DD/YYYY and DD/MM/YYYY.

USERS

Turn this toggle button ON if you want to give access to Users.

ACCOUNTS

Turn this toggle button ON if you want to give access to Accounts.

REPORTS

Turn this toggle button ON if you want to give access to Reports.

FINANCE

Turn this toggle button ON if you want to give access to Finance.

PERMISSIONS

The access permission to be granted, such as Read Only, and Read/Write.

ADD ACCOUNT

By clicking Add Account, you can add an account under this organization.

• Accounts must be created in “System Users” before entering the name of the account.

PURCHASING

Turn this toggle button ON if you want the organization to receive email notifications:

• Once the credit threshold has been reached for Auto-purchased flows.
• On contract expiration:
  • one month prior to contract expiration, based on the Contract expiration date in the account profile
  • two weeks prior to contract expiration
  • one day prior to contract expiration
  • once the contract has expired

FINANCE

Turn this toggle button ON if you want the organization to receive email notifications on credit purchase, for a prepaid credit program.

OPERATOR

Turn this toggle button ON if you want the organization to receive email notifications:

• notification regarding workflow, hardware, and system states
• notifications regarding workflow, hardware, and system Keep Alive messages
• notifications regarding Servers, Systems and Modules Maintenance mode

DAILY REPORTS

Turn this toggle button ON if you want the organization who also have the Daily Reports toggle button ON, to receive daily reports regarding workflows.

Software / Modules version & Licenses Notifications

Turn this toggle button ON if you want the organization to receive email notifications:

• notifications regarding a System/Module installation
• notifications regarding a System/Module expiration (based on Expiration date)
• notifications regarding a System being up to date (the latest available system version has been installed by the account)
• notification regarding a new version of the System/Module being available

CONTRACT START DATE

Select in the calendar the start date of the organization's contract for VF360 usage.

CONTRACT EXPIRATION DATE

Select in the calendar the expiration date of the organization's contract for VF360 usage.

UPTIME REPORT

Turn this toggle button ON if you want to include Uptime Report in the dashboard.

USER NAME

The name of the organization admin. Maximum 25 characters.

EMAIL

The email of the contact person, which is also their login name to VF360.

USER TYPE

The user type, such as Account and Account User.

ORGANIZATION

The name of the organization to which the account belong.

ACCOUNT

The name of the account to which the account user belong.

PERMISSION

The access permission granted for the Account User, such as Read/Write or Read Only.

LAST LOGIN DATE

The login date that the Account User last logged-in.

PERMISSIONS

The access permission to be granted for the Account User, such as Read/Write or Read Only.

NAME

The name of the account user.

DATE FORMAT

The format of the date as it appears in VF360. The options are MM/DD/YYYY and DD/MM/YYYY.

PURCHASING

Turn this toggle button ON if you want the account user to receive email notifications:

• Once the credit threshold has been reached for Auto-purchased flows.
• On contract expiration:
  • one month prior to contract expiration, based on the Contract expiration date in the account profile
  • two weeks prior to contract expiration
  • one day prior to contract expiration
  • once the contract has expired

FINANCE

Turn this toggle button ON if you want the account user to receive email notifications on credit purchase, for a prepaid credit program.

OPERATOR

Turn this toggle button ON if you want the account user to receive email notifications:

• notification regarding workflow, hardware, and system states
• notifications regarding workflow, hardware, and system Keep Alive messages
• notifications regarding Servers, Systems and Modules Maintenance mode

DAILY REPORTS

Turn this toggle button ON if you want the account user who also have the Daily Reports toggle button ON, to receive daily reports regarding workflows.

Software / Modules version & Licenses Notifications

Turn this toggle button ON if you want the account user to receive email notifications:

• notifications regarding a System/Module installation
• notifications regarding a System/Module expiration (based on Expiration date)
• notifications regarding a System being up to date (the latest available system version has been installed by the account)
• notification regarding a new version of the System/Module being available